Code Of Ethics

Past & Present is a NAPA AutoCare Center that adheres to a strict Code of Ethics. It’s important for customers to know up front what they should expect and that they can trust the shop working on their vehicle.


  • To perform high-quality diagnostic and repair service at a fair price.
  • To be dedicated to customer service and satisfaction.
  • To utilize the best products available at a fair price.
  • To employ the best skilled ASE Certified Technicians that are dedicated to remaining current with today’s makes and vehicle models.
  • To have a sense of obligation to each individual customer.
  • To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventative maintenance.
  • To follow all state regulations.
  • To notify the customer if any appointments or completion promises cannot be kept.
  • To exercise reasonable care for the customer’s property while in our possession. To uphold the integrity of all members of the NAPA AutoCare Program.
Past & Present Automotive Repair LLC is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Past & Present Automotive Repair LLC (207) 710-2442 if you have any issues in accessing any area of our website.