I just tried this business for the first time because an important person advised me to. I reached out via email and had a quick response, precise and professional and made an appointment. My appointment was set and the day came, but i had some difficulties on my end getting to the business. I emailed about my situation and once again it was a super fast response and no hassel. I got over there way late which is not good if you are looking for a return in favor, but these folks were fantastic, they are just normal people that know all about the repair of automobiles and have been around a long while to prove it. The couch in the waiting room was so comfortable i wanted buy it, throw it in the back of my truck and bring it home with me. The business is super dog friendly and my dog had the time of his life being in that atmosphere. My reason for going there was taken care of in very short order. Every thing went well, paying was quick, the invoice was clear and right on the money and off I went. Guess where I am going when i have something else that comes up?